At Rezaroma, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or interact with our website at rezaroma.com/bh/.

This Privacy Policy (“Policy”) explains how information about You is collected, used, and disclosed by Your access or use of this Site or otherwise as a result of Your interactions with Us. By visiting this Site directly or through another site, you accept the terms and conditions of this Policy. This Policy applies to this Site. We are not responsible for the content or privacy practices on any website not operated by Us to which this Site links or that links to this Site.

We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 18. If you are under the age of 18, please do not submit any personal information to Us, and rely on a parent or guardian to assist you.

Who We Are

Rezaroma provides on-demand fragrance solutions for businesses and consumers. We handle fragrance creation, installation, and maintenance through a monthly subscription model. Customers can access world-renowned scent creators via our website and network of fragrance professionals throughout the Middle East and beyond.

Established in 2002, we are a close-knit team passionate about the benefits of scent marketing. We offer a Signature Scent Collection and home fragrance ranges tailored to meet the needs of our clients.

Information We Collect Automatically

We may also automatically collect information about you when you access or use the Site or transact business with Us, including:

  • Transaction Information: When you complete a payment on the website, we collect information about the transaction, such as payment amount, and the date and location of the transaction.
  • Log Information: We collect information about the computer or mobile device you use to access Our Services, such as the hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behavior.
  • Device Information: When you complete a payment on the website, we collect information about the transaction, such as payment amount, and the date and location of the transaction.
  • Location Information: We may collect information about the precise location of your device when you consent to the collection of this information. We may also collect information about your approximate location each time you access this Site.
  • Comments: When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent to help detect spam.An anonymized string created from your email address may be sent to the Gravatar service to check if you are using it. Once your comment is approved, your profile picture becomes publicly visible next to your comment.
  • Information Collected by Cookies and other Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about you and your interaction with this Site, including information about your browsing behavior, purchase behavior, and other engagement with the Services.

reCAPTCHA

We utilize reCAPTCHA v3 on our website to help protect against spam and abuse. This service works by analyzing user interactions and other data to determine if a user is human or a bot, without requiring explicit input from you. This process may involve collecting information such as your IP address, browser type, operating system, and mouse movements. The data collected by reCAPTCHA is used for the purpose of providing, maintaining, and improving the reCAPTCHA service and for general security purposes. Your use of our website and its reCAPTCHA-protected features means you acknowledge and understand that the data collected by reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

We use this information in one or more of the ways described in the “Use of Information” section below. Most web browsers are set to accept cookies by default, but you can usually change your browser settings to remove or reject cookies.

Information Use and Disclosure

Internal Use

We use your personal information to process your payment and provide you with the service. We may internally your personal information to improve this Site’s content and layout, to improve outreach and for Our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this Site.

External Use

We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone.

Your information is processed in a secure manner.

We may disclose information to third parties that perform specific functions on Our behalf. However, we will only disclose the information that is necessary for them to perform their service. We must provide your credit card number to financial-services corporations such as credit-card processors and issuers as is required to process your orders. We will use industry standard security measures, including data encryption, when providing your credit card number to others. We may disclose personal information or financial information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if We are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms and Conditions or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use this Site for illegal reasons or to commit fraud.

Updates to this Policy

If We change or update this Privacy Policy, we will post changes and updates on the Site so that you will always be aware of what information We collect, use and disclose. We encourage you to review this Policy from time to time so you will know if the Privacy Policy has been changed or updated.

Consent

By using our website, you consent to this Privacy Policy and agree to our Terms and Conditions.